We are open for business as usual however we cannot guarantee that your preferred delivery day will be met as our hauliers are prioritising deliveries for the NHS. This could result in a delay of 48 hours.
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We do not deliver by crane or hiab. We deliver with a kerbside tail lift lorry only.
All deliveries are made on a tail lift lorry and lowered to the ground. A manual pallet truck is then used to manoeuvre the pallet into position.
Our Couriers deliver between the hours of 8am and 6pm, you can request a telephone call 1 hour before in the special instructions box on the checkout page.
The ground and road need to be flat, level and solid tarmac or concrete to use this system. If you have any doubts please contact us for further details. Broken concrete, gravel or sloping ground is unsuitable and pallets may be left on the roadside only if it's safe to do so.
The road must be wide enough for a lorry to fit down, usually wider and larger than a dustbin lorry. If your access is restricted, please could contact our office.
Please make sure that there are no overhead obstructions, such as overhanging trees or cables. Also please inform us of any height restrictions on the delivery route as this could prevent delivery.
We cannot deliver onto sloping ground, as the tail lift must be able to lay flat on the ground.