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Delivery - Please Note!

Delivery with Kerbside Tail Lift Lorry Only

We do not deliver by crane or hiab. We deliver with a kerbside tail lift lorry only.

Pallet Tuck Moves Pallet After Lorry Offloads

All deliveries are made on a tail lift lorry and lowered to the ground. A manual pallet truck is then used to manoeuvre the pallet into position.

Couriers Deliver between 8am and 6pm

Our Couriers deliver between the hours of 8am and 6pm, you can request a telephone call 1 hour before in the special instructions box on the checkout page.

Flat Solid Ground Required

The ground and road need to be flat, level and solid tarmac or concrete to use this system. If you have any doubts please contact us for further details. Broken concrete, gravel or sloping ground is unsuitable and pallets may be left on the roadside only if it's safe to do so.

Wide Road Required

The road must be wide enough for a lorry to fit down, usually wider and larger than a dustbin lorry. If your access is restricted, please could contact our office.

Be Aware Of Overhead Obstructions

Please make sure that there are no overhead obstructions, such as overhanging trees or cables. Also please inform us of any height restrictions on the delivery route as this could prevent delivery.

Cannot Deliver On To Sloping Ground

We cannot deliver onto sloping ground, as the tail lift must be able to lay flat on the ground.

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